Terms & Conditions

1. Introduction

Welcome to ChiNora. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

2. Orders & Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. An order is considered confirmed only after full payment has been received.

In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and refund the amount paid.

3. Payment

We accept payments via Razorpay (Credit/Debit Cards, UPI, Net Banking, Wallets) and Cash on Delivery (COD) where available. All online transactions are secured with industry-standard encryption.

4. Shipping & Delivery

We currently ship within India. Orders are typically dispatched within 1-3 business days. Delivery times vary by location and are estimated at 5-10 business days. Free shipping is available on orders above ₹999.

5. Returns & Refunds

We accept returns within 7 days of delivery, provided the items are unused, unwashed, and in their original condition with all tags intact. Refunds will be processed within 7-10 business days after we receive the returned item.

6. Intellectual Property

All content on this website, including text, images, logos, designs, and trademarks, is the property of ChiNora and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Limitation of Liability

ChiNora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the purchase price of the product in question.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact us at hello@chinora.com.